Everything you need, nothing you do not
ResidentCue does one job: getting a short message to the right residents at the right time.
Text and email
Send by SMS, by email, or both. Each resident can have a preferred channel, and we fall back to whatever we can actually reach them on.
Templates that fit
Nine starter messages for the notices managers send most — bin collections, recycling, parking, maintenance, water, inspections, gritting, events, parcels.
Live preview
See the exact message a resident will get, with the character count and the cost, before you schedule anything.
Test on yourself first
Every account starts by sending to your own verified phone and inbox. Nothing reaches a resident until you have seen it.
Opt-outs handled
Every text ends with a one-tap opt-out link and every email a one-click unsubscribe. We honour them instantly so you never manage a list.
Delivery history
See what went out, to whom, and what happened — including why a specific message did not arrive.
Your sender identity
Messages come from your property name, not from us, so residents recognise them straight away.
Right time, right zone
Reminders are scheduled in your property's time zone, so 7 AM means 7 AM where your residents actually live.
Assisted setup
Send us your list and we will build your first reminder with you. Personally, for every account.
What it deliberately does not do
- No resident portal or resident login. Residents receive messages; that is the whole relationship.
- No two-way messaging. Reminders are sent from a name, not a number, so replies do not reach you and nobody is left waiting on an answer. Residents opt out through the link in the message.
- No maintenance tickets, accounting, or document storage. Other tools do those well.