Simple maintenance notices by SMS and email

Maintenance work goes badly when residents find out as it starts. Send the notice in advance by text and email, and the calls stop.

Free to try. No credit card. Test it on your own phone before any resident hears from you.

The message residents get

Oakwood Court: Water supply may be unavailable on Thu, 11 Apr from 9:00 AM to 1:00 PM.

Sent as an ordinary text message and email. Residents install nothing.

What you can send

Water interruptions

The one notice residents genuinely need in advance. Send the window and the date.

Lift maintenance

Tell residents on the upper floors before the lift stops, not after.

Contractor access

When someone needs access to a flat or a communal area, say so ahead of time.

Inspections

Fire, gas and safety inspections with the date and what residents need to do.

Building works

Scaffolding, roofing and communal repairs, with realistic dates.

Utility shutdowns

Power and heating interruptions, sent to everyone at once.

Why ResidentCue

  • No resident app
  • No sales call
  • No training
  • No complicated property-management suite

ResidentCue is currently available for properties across the United Kingdom.

Questions managers ask

Do residents need to download an app?

No. Reminders arrive as ordinary text messages and emails, so residents need nothing but the phone they already have. There is no app, no login, and no account for them to forget.

Can residents unsubscribe from SMS reminders?

Yes. Every text ends with a short opt-out link a resident can tap, and every email carries a one-click unsubscribe link. Opt-outs take effect immediately and a manager cannot undo them, which is what keeps you on the right side of messaging rules.

Can I try it before sending to real residents?

Yes — and you have to. New accounts start in test mode, where you send messages to your own verified phone and inbox to see exactly what a resident would receive. We review every account before its first message goes out to residents.

Why do you review accounts before live sending?

Because text messaging gets abused, and one bad sender ruins delivery rates for everyone on the platform. A short review keeps messages landing in the right inboxes.

Read all the questions →

Send your first reminder today

Set up your property, add a few residents, and text yourself a preview. It takes about five minutes.

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